Instructions Premium Retreat Medium

Product Information, Instructions, & Warnings

Please find below necessary information about the use of your product. Always feel free to reach out to us with any questions regarding the use of your product and other Sherpa Therapy offerings using our chat or sending us an e-mail: Sherpa@SherpaBrands.com

Classic Premium Retreat Hot & Cold Gel Pack for Neck

Our innovative design combines premium materials with proprietary gel technology to create the ultimate hot and cold gel pack product.

Size: Medium — 23" x 8"

WARNINGS:

  • Follow all instructions precisely, do not deviate from below. For external use only.
  • Do NOT apply nylon side directly onto skin due to possibility of injury or burns.
  • Do NOT microwave directly from freezer, MUST be at room temperature before heating.
  • The product MUST be removed from the storage bag and/or freezer bag prior to microwave use.
  • Individuals with nerve damage, circulatory problems, impaired skin sensation, or with damaged or broken skin must consult a physician before using this product.
  • Use cold therapy for no more than 15-20 minutes each session or as directed by a healthcare provider.
  • Do not use on persons unable to remove this product such as infants, children, and some older persons. Adult supervision is recommended when using on children.
  • Consult your physician before use if pregnant, if any medical condition exists, or if condition being treated persists.
  • The gel filling of this product is non-toxic, but it is not intended to be ingested. In the event of a leak, dispose of product and clean any gel off skin with soap and water.

Cold Therapy

Reduces swelling and inflammation by constricting blood vessels and reduces pain by numbing pain receptors. Apply for acute injuries (e.g. sprains, strains) or after exercise to reduce inflammation.

Cold Therapy Instructions:

1. Place the Gel Pack into the freezer for a duration of 2 hours or more.

2. Remove the Gel Pack from the freezer and apply to the injured area based on the following instructions:

  • The plush side is designed for use for direct skin contact without any separate barrier material or cloth.
  • The nylon side is designed to be used by placing a light towel, fabric or other barrier material between the Gel Pack and skin.

3. For each session, use cold therapy for a max of 20 minutes and ensure a 2 hour break between sessions, or as advised by your doctor or medical professional.

4. After use, place the Gel Pack back into the Protective Freezer Zipper Bag and store in the freezer for future use.

Heat Therapy

Brings more blood to the area where it is applied, helping to remove chemicals that cause muscle ache. Reduces joint stiffness and muscle spasm, which makes it useful when muscles are tight. Use for chronic pain conditions, muscle stiffness, arthritis, and before exercise to warm up muscles.

Hot Therapy Instructions

Water Bath Heating

1. Bring a pot of water to a boil.

2. Remove the pot from heat and place the gel pack (without storage bag) into the hot water for 8 to 10 minutes.

3. Gently remove the gel pack from the hot water, avoiding punctures, and place on a dry towel, removing all water before use.

4. Apply to the injured area based on the following instructions:

  • The plush side is designed for use for direct skin contact without any separate barrier material or cloth.
  • Do NOT apply nylon side directly onto skin. The nylon side is designed to be used by placing a light towel, fabric or other barrier material between the Gel Pack and skin.

5. For each session, use heat therapy for a max of 20 minutes and ensure a 30 minute break between sessions, or as advised by your doctor or medical professional.

Microwave Heating

  • Follow all directions precisely. NEVER microwave the Gel Pack for longer time periods than specified below.
  • Remove the Gel Pack from the storage bag and/or protective freezer zipper bag.
  • Ensure the Gel Pack is at room temperature. NEVER microwave the gel pack when frozen.

1. Fold the gel pack in half and place into center of microwave, nylon side facing out and microwave for 60 seconds.

2. Remove the gel pack from microwave and massage & mix the gel for 10-15 seconds to distribute the heat, pushing the gel toward the edges and away from the center of the pack.

3. Fold the gel pack in half and place into center of microwave, plush side facing out and microwave for an additional 60 seconds.

4. Remove the gel pack carefully as it will be extremely hot.

5. Apply to the injured area based on the following instructions:

  • The plush side is designed for use for direct skin contact without any separate barrier material or cloth.
  • Do NOT apply nylon side directly onto skin. The nylon side is designed to be used by placing a light towel, fabric or other barrier material between the Gel Pack and skin.

6. For each session, use heat therapy for a max of 20 minutes and ensure a 30 minute break between sessions, or as advised by your doctor or medical professional.

NOTE: To extend use, after 1 hour of usage, the Gel Pack can be heated in the microwave for an additional 60 seconds.

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