Products
Absolutely. It's ideal for acute injuries (sprains, strains), chronic conditions (arthritis), post-surgical care, and athletic recovery. The dual-sided design adapts to any treatment need.
Wipe with damp cloth and mild soap. The durable nylon shell resists stains and odors and the added freezer zipper bag provides additional protection. Air dry completely before returning to freezer.
Our products are designed by industry veterans who have first-hand experience navigating pain and recovery, ensuring a specialized design tailored for optimal user comfort and efficacy. Our CEO/Founder gradudated from The School of Engineering at Rensselaer Polytechnic Institute.
The waterproof aspect of our products enhances durability, providing increased benefits and ensuring longevity even with frequent use.
Our products feature a soft and luxurious plush backing, enhancing comfort and providing a level of luxury not found in other therapy products.
Yes, our Signature & Wearable Collection Gel Packs have dual-purpose technology allowing for hot therapy and cold therapy.
Our proprietary gel technology allows the our hot and cold gel packs to achieve sub-zero temperatures while also staying extremely flexible.
Our products are made with FDA certified ingestible safe gel, they are latex free and BPA-free.
We receive this request often, and personalization orders will be coming soon, in October 2026!
Shipping
We process & ship orders immediately. Shipping times vary depending on the shipping delivery speed you selected. The "Buy with Prime" feature gaurantees 2-day free Prime shipping of your order.
Once your order is shipped, you will receive a confirmation email with a tracking number. You will also receive SHOP app tracking notifications if you have the SHOP app installed.
Returns and exchanges
We offer a hassle-free 60-day return policy for all purchases. If you are not satisfied with your purchase, you can return the item within 60 days for a full refund or exchange.
To initiate a return or exchange, simply log in to your account, go to the Order History section, and select the item you wish to return or exchange,
Yes, we offer free returns for orders within United States.